What if I have some issues with the order?

Notify us within 48 hours of receipt of shipment, if there are any issues with the returned knives or any other items.

Be sure to include your name, phone number, e-mail address, order number, pictures, or any additional information that will help us understand what happened.

We will not be held responsible for claims made after 48 hours, or damages due to misuse, improper care, or user error.

All our shippings are insured so for any damages incurred during transit, please photograph how it arrived and keep the entirety of the original item(s) including all packaging materials for inspection by the carrier.